We are committed to ensuring we meet our obligations under the General Data Protection Regulation.

This Privacy Policy sets out the basis in which QliQ Group Ltd (together “QliQ” or “QliQ Group” or “we” or “our”) collects, uses, maintains and discloses personal data collected from you or that you provide to us. This Privacy Policy applies to this website and all products and services offered by QliQ Group Ltd. By visiting any of QliQ’s websites, including www.qliq.co, www.qliqgroup.com and www.pitchpro.co.uk, you are accepting and consenting to the practices described in this notice.

Details of the Data Controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
QliQ Group Ltd
Unit 1 West Mills Yard
Newbury, Berkshire
RG14 5LP

The Information We Collect

QliQ Group Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.

When you call us, visit our website(s), engage with our ‘live chat’ service or fill out a form in connection with our activities we may collect information about you including, but not limited to, the following:

  • Name
  • Telephone number
  • Contact information, including email address and business address
  • Demographic information such as location, age and gender
  • IP address

We require this information to respond to requests and queries, understand your needs and provide you with a better service. We may also use the information to improve our products and services.

If you request it, we will periodically send you promotional emails about new products, offers or other information which we think you may find interesting using the email address which you have provided.

Storage, Security & Sharing

The data that we collect from you may be transferred to, or stored in, our CRM system. It may also be stored in a location outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We are committed to ensuring that your information is stored securely. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will never share your personally identifiable information with any third party without asking for your permission first. We do not sell, trade or otherwise transfer personal information to outside parties (except to the third parties with whom we have contracted to provide services to us, but we will always seek your permission before sharing your information).

Your Rights

Where applicable, you may have certain rights granted to you by the legislator including:

  • a right to access to a copy of the information we hold about you;
  • a right to request the complete erasure of your personal data from our systems;
  • a right to object to processing that is likely to cause or is causing damage or distress;
  • a right to prevent processing for direct marketing;
  • a right to object to decisions being taken by automated means;
  • a right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed; and
  • a right to claim compensation for damages caused by a breach of the Act.

You may request details of personal information which we hold about you under the Data Protection Act 1998. No fee will be payable.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.

Non-Personal Identifiable Information

When Users interact with our website we may collect non-personal identification information about them. Non-personal identification information can include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system, the Internet service providers utilised and other similar information.

Cookies

Cookies are small text files stored on your device when you access most websites on the internet or open certain emails. Among other things, cookies allow us to recognise your device and remember if you’ve been to this website before. We use the term cookie to refer to cookies and technologies that perform a similar function to cookies (eg tags, pixels, etc).

Our Site uses cookies in order to make it easier for you to use, to support the provision of information and functionality to you, as well as to provide us with information about how the Site is used so that we can make sure it is as up to date, relevant and error free as we can make it. We also use cookies to ensure that our online adverts reflect the interests of web users. Further information about the types of cookies that are used on this Site is set out below.

By using this Site you agree to our use of cookies, including setting and reading cookies on your device. You can choose to delete, restrict or block cookies through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit:

Please note that certain cookies may be set as soon as you visit our Site, but you can remove them using your browser settings.

However, please be aware that restricting or blocking cookies set on a website may impact the functionality or performance of the website, or prevent you from using certain services provided through that website.

Please note that third parties (including, for example, advertising networks and providers of external services like website analytics services) may also use cookies, over which we have no control, although we may receive services from these third parties (including, for example, for targeted advertising purposes and website analytics). These cookies are likely to be performance cookies or targeting cookies (as described below).

The following categories of cookie are currently used by us:

What Cookies Do We Collect?

  • JSESSIONID [stores your session id]
  • SnapABugHistory, SnapABugVisit, SnapABugRef,  messagesUtk, [used by our online chat service]
  • UserMatchHistory, BizoID [used by LinkedIn for ad performance tracking and customisation]
  • koitk [tracking cookie used by our marketing automation software]
  • log [Internal tracking id]
  • __utma [Google Analytics traffic monitoring]
  • __utmc [Google Analytics traffic monitoring]
  • __utmc [Google Analytics traffic monitoring]
  • __utmz [Google Analytics traffic monitoring]
  • utmcsr [Google Analytics traffic monitoring]
  • utmccn [Google Analytics traffic monitoring]
  • utmcmd [Google Analytics traffic monitoring]
  • ga, gat, gid  [Google Analytics traffic monitoring]

AdWords Remarketing Cookie

We use Google AdWords Remarketing to advertise our services to you across the Internet. AdWords Remarketing will display relevant ads tailored to you based on what parts of our website you have viewed by placing a cookie on your machine.

THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE US OR ANY THIRD PARTY ACCESS TO YOUR COMPUTER.

The cookie is used to say “This person visited this page, so show them ads relating to that page.”

To summarise, the Google AdWords remarketing Cookie connects the activity of www.qliq.co with the Adwords advertising network and the Doubleclick Cookie.

You can opt out of the cookie tracking here:
https://support.google.com/ads/answer/2662922?hl=en-GB

Changes to this Privacy Policy

QliQ has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

  • QliQ Group Ltd
    Unit 1 West Mills Yard
    Newbury, Berkshire
    RG14 5LP
  • 01635 800868
  • hello@qliq.co
  • Data Protection Officer: Mr. Alexander Croucher MCIM, Director